# Pet Pics on Wood - LLM Summary

## Business Overview
Pet Pics on Wood (https://petpicsonwood.com) is a small, artisan-run business that transforms customer-submitted pet photos into handcrafted laser-engraved portraits on solid hardwood. Founded by Russ, a woodworker working from a garage shop, the company was born from a personal project: creating a memorial portrait of his niece's childhood dog, Doug. What began as a heartfelt gift grew into a business serving pet lovers nationwide.

## What We Do
- Convert uploaded pet photos into precision laser engravings on real hardwood
- Hand frame each piece in Black Walnut
- Apply a non-toxic, water-based polyurethane finish for protection and sheen
- Ship completed portraits within 2 weeks or less

## Products & Pricing
- Pet Portrait on Wood
  - Standard (~4"x6"): $75
  - Deluxe (~7"x9"): $100
  - Background options: Keep Background (default) or Remove Background (+$10)
  - Optional Gift Wrapping: +$5
- All portraits include a wall-hanging hardware on the back
- Free shipping within the United States

## Portrait Categories
- Dog Portraits on Wood — for dogs of all breeds and sizes
- Cat Portraits on Wood — tailored for feline faces and expressions
- Memorial Pet Portraits — lasting tributes for pets who have passed, with optional custom text (name, dates, message)
- Pet Portrait Gifts — a meaningful, one-of-a-kind present for any pet lover
- Multi-Pet Portraits — multiple pets in one photo can all be included

## How It Works (6 Steps)
1. Upload Your Photo — customer submits a clear, well-lit pet photo
2. We Prepare the Print — artisans digitize the photo into an engraving-ready design
3. Precision Engraving — high-precision laser engraves the portrait onto premium Hard Maple
4. Framing — hand-framed with beautiful Black Walnut and wall-hanging hardware attached
5. Finishing Touches — non-toxic polyurethane applied for lasting protection and sheen
6. Quality Check & Ship — inspected under natural light, carefully packaged, and shipped

## Photo Guidelines
Best results come from: clear & sharp focus, good natural lighting, face visible and facing camera, high resolution images.
Avoid: blurry photos, very dark or overexposed shots, pet's face hidden or in profile, low resolution or heavily compressed images.

## Turnaround & Shipping
- Crafting time: 1–2 weeks
- U.S. shipping: 3–5 business days (free)
- Secure packaging to protect the artwork

## Materials & Sustainability
- Hard Maple for the portrait base
- Black Walnut for framing
- Sustainably sourced materials: leftover lumber from cabinet-making process, diverting wood from waste or burning
- Made in the USA
- Non-toxic, water-based finishes

## Policies
- Custom-made items: refunds are not offered due to personalization
- Satisfaction commitment: if expectations are not met, the team will do everything possible to make it right
- Contact: russ@petpicsonwood.com or PetPicsOnWood@gmail.com

## Site Structure
- / — Homepage with featured work and CTA
- /about — Founder story, craftsmanship details, maker bio
- /how-it-works — 6-step process walkthrough
- /gallery — Portfolio of finished pet portraits
- /store — Order page: upload photo, choose size/background, add to cart, checkout via Shopify
- /faq — Frequently asked questions
- /dog-portraits-on-wood — Category page for dog portraits
- /cat-portraits-on-wood — Category page for cat portraits
- /memorial-pet-portraits — Category page for memorial tributes
- /pet-portrait-gifts — Category page for gift orders
- /multi-pet-portraits — Category page for multiple pets

## Contact
- Email: russ@petpicsonwood.com
- Customer service: PetPicsOnWood@gmail.com
- Instagram: @petpicsonwood